30 Day Return and Exchange from the date the customer receives his/her order. For merchandise to be returned or exchanged, it must be in the same condition as when it was shipped. Exchanges are charged for all subsequent shipping & handling fees.
The information we collect is used solely for the purpose of fulfilling your order and in enhancing your overall shopping experience with us. We do not sell or exchange e-mail addresses with third parties. When you send us an e-mail, we use the information you submit to address particular questions and/or problems you may have with our web site or your order. Learn more here.
We try to ship all orders within two working days if humanly possible. Some items and situations may delay shipping longer. If the item you ordered is out or delayed we’ll try to let you know as soon as possible. If you need delivery by a certain date please specify that date at the time of order.
We ship anywhere in the continental United States via UPS or Fedex. You have the option to choose any specific service from our shopping cart. If shipping to Alaska, Hawaii or Puerto Rico, please call or email for a shipping quote.
We can also ship the MRE STAR meals around the world. Please call or email for a shipping quote.
CREDIT CARD CHARGES
Please note we will obtain immediate authorization from your card issuing bank to reserve funds for your purchase.
Declined orders may experience what appears to be a charge but which will be dropped off the account within a period of days.