Policies / Shipping
RETURN POLICIES
30 Day Return are accepted from the date your order is place if there was an error made by MRE STAR in the fulfillment of your order, otherwise Returns are not accepted for any food items. Returned merchandise must be in the same condition as when it was shipped.
PRIVACY POLICIES
The information we collect is used solely for the purpose of fulfilling your order and in enhancing your overall shopping experience with us. We do not sell or exchange e-mail addresses with third parties. When you send us an e-mail, we use the information you submit to address particular questions or issues you may have with our website or your order.
SHIPPING
We try to ship all orders within two working days. Shipping may be delayed if the item you ordered is out of stock or if there is an emergency situation at hand. We will contact you (by email or phone) if the delays to ship are extended.
If you need delivery by a certain date please specify that date at the time of order.
We ship anywhere in the continental United States via UPS. If shipping to Alaska, Hawaii, Puerto Rico or outside the United States, please call or email for a shipping quote.
CREDIT CARD CHARGES
Please note we will obtain immediate authorization from your card issuing bank to reserve funds for your purchase.
Declined orders may experience what appears to be a charge but which will be dropped off the account within a period of days.